Location: Left wing of the Palace courtyard (via the Gate of Honor)
Who is it for? Visitors with standard entry or guided tour tickets who haven’t redeemed or collected them yet
Average wait time: 60–90 minutes during peak hours
This is the line to access the physical ticket counters. Standard entry ticket holders line up on the left wing, while guided tour ticket holders go to the right.
✅ Skip-the-line tickets bypass this line entirely when booked online.