Priority Access Card: This card allows eligible guests to access an alternative entrance at select attractions, reducing the need to wait in standard queues. It is available to guests with visible and non-visible disabilities or chronic medical conditions and requires medical documentation.
Companion Pass: Each Priority Access Card includes free access for one accompanying guest.
Quiet Zones: Both parks offer designated rest areas for guests who may need a break from noise, crowds, or sensory stimulation.
Virtuoz Tablets: Available at Guest Services, these include tactile maps and audio navigation for guests with visual impairments.
👩🦽➡️ Wheelchair access
Most attractions, restaurants, shops, and restrooms are fully wheelchair accessible.
Many rides offer adapted boarding areas or special ride vehicles for guests using wheelchairs or mobility aids.
Wheelchairs are available to rent near park entrances. Rental is free but requires a refundable deposit.
Guests may use personal wheelchairs or mobility scooters throughout the resort.
Assistance dogs are permitted in all public areas, including attractions and shows.
👩🦯➡️Visual, hearing, and sensory support
The AudioSpot app provides audio descriptions for key attractions, park areas, and select restaurant menus.
Tactile maps and braille signage are found at strategic locations throughout the resort.
Induction loops are installed in most theaters and show venues to assist guests with hearing aids.
French Sign Language (LSF) interpreters are available for select shows with prior notice. Guests can check availability or request assistance at Guest Services.
How to request assistance
Bring valid documentation such as a disability ID card or a medical certificate (in French or English).
Visit City Hall (Disneyland Park) or Studios Services (Walt Disney Studios Park) upon arrival to apply for a Priority Access Card and discuss any additional needs.
Alternatively, guests can complete the online accessibility request form in advance via the official Disneyland Paris website.
